Part 3: How to Advocate for Your Rights  

Freedom of Choice

People have the right to receive Medicaid services from the provider of their choice. For example, if a person chooses a case management agency to provide services,but would like to switch to a different provider for any reason, the individual has the right to do so. 

Reasonable Promptness

People have the right to receive Medicaid services within a reasonable period of time. However, the law does not define exactly how long is too long.